One Stop for Service and Support
All our equipment is backed by AusOptic’s in-house service facilities for maintenance and calibration.
We provide a single point of contact for speed in handling your equipment throughout its lifecycle
Let us use our experience and expertise to make light work of your equipment service.
Contact us for door-to-door service price list: phone (1800 677 623) or email (firstname.lastname@example.org)
Our service centre is conveniently located at our Macquarie Park facility, 10 km from Sydney CBD
For more than 20 years, AusOptic has serviced equipment for government departments, training organisations, installers, consultants, major telecommunication companies, mining, oil and gas sites.
Apart of our one-stop service, AusOptic offers our same door-to-door service on calibration services for your equipment, no matter the make.
Our technicians understand your equipment and deal with the calibration centres on a daily basis. We provide you with a second set of eyes that can save you money by ensuring the right work is done on your equipment.
We recommend 2 year calibration cycles on power meter, light source and OTDR devices. Some exceptions include Kingfisher and JDSU devices with a specified 3 year service cycle.
For fusion splicers, we recommended servicing every 2 years to take advantage of firmware upgrades and ensuring the best performance of the equipment throughout its life.
For units in daily operation, or operating in harsh field conditions, this cycle is shortened to 1 year.
Our equipment service facilities are here to save your time and get the most out of your investment. Talk to us about your equipment performance, give us a call (1800 677 623) or email us at email@example.com.
Since 1994 AusOptic has worked alongside manufacturers from around the world to deliver industry-leading network solutions to our clients across the Asia-Pacific region.
Service your FITEL equipment at Australia’s only authorised FITEL service centre, accessing state-of-the-art facilities, tools and diagnostic equipment. Our factory-trained Service Engineers will assist in achieving the optimal performance of your equipment, giving you confidence your FITEL unit is in the right hands.
For FITEL equipment we maintain, we offer loan units to our clients along with our door-to-door equipment service.
Offering the most advanced tuning and service work in the world, our efforts are driven by the need for the equipment in Australia to be able to handle the wide range of climate conditions and be reliable enough to be deployed anywhere.
The AusOptic service centre for FITEL optical fusion splicers and fibre cleavers is equipped and certified by our Japanese manufacturer, Furukawa Electric Company (FEC). Our highly qualified Service Engineers have been trained both here in Australia and in Japan. Our clients benefit from our two-way working relationship with Japan with service support direct from the manufacturer.
No matter the make, our fusion splicer technicians have the experience and the diagnostic equipment calibrate, service and repair your fusion splicer. Talk to our service team to arrange a prompt evaluation.