AusOptic Genuine Product Guarantee Authorised distributor, benefit from manufacturer-backed, local warranty coverage, genuine parts, and our experienced local support team, Engineered to FLEXOPTIX exacting standards You can rely on FLEXOPTIX modules to achieve the real dynamic range, sensitivity, crosstalk performance and genuine quality your system requires
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According to federal law in Australia, any hand-held, battery operated laser with a power emmission above 1mW is considered a dangerous weapon, and written consent must be obtained prior to possessing/importing such a laser pointer.
Unless otherwise stated, the Visual Fault Locators and other handheld laser devices sold by AusOptic are fully compliant with the 1mW output limits and do not require a permit to carry.
Our online store currently accepts credit card (Visa, MasterCard, American Express, JCB, and Diners Club). Arrangements can be made for payment via direct deposit, cash (on pick up), company cheque or account. Contact an AusOptic team member for more information.
We do ship overseas within the scope of our distribution agreements. Generally, we ship Australia, NZ, PNG, NC, Fiji and Islands for other countries please contact us via phone or email to clarify products and territories.
Goods purchased from AusOptic come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for major product failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced by AusOptic if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Certain other rights are available directly against manufacturers that cannot be excluded or limited.
Quality — goods supplied by AusOptic (either through the AusOptic website, or purchased directly from the the business), must be of acceptable quality. The test for acceptable quality is whether a reasonable consumer, fully aware of the state and condition of the goods, would find them:
safe, durable and free from defects;
acceptable in appearance and finish; and
fit for all the purposes for which goods of that kind are commonly supplied.
This must take into account the nature and price of the goods, and any statements on packaging or labelling.
Disclosed Purpose — goods supplied by AusOptic or a retail supplier of AusOptic products that AusOptic or the retail supplier represents are reasonably fit for a purpose expressly disclosed by a consumer must be reasonably fit for that purpose.
Description — goods supplied by AusOptic or a retail supplier of AusOptic products must match the description provided by AusOptic or the retail supplier.
Sample — goods supplied by AusOptic or a retail supplier of AusOptic products must match any sample shown to you by AusOptic or the retail supplier.
Title — a consumer who purchases a good from AusOptic or a retail supplier of AusOptic products must receive clear title to the good.
Due care and skill — services provided to you by AusOptic must be provided with due care and skill.
Additional warranties purchased — AusOptic will be legally required to comply with any additional warranties provided, as per their agreed terms and conditions.
Reasonable time — repair services provided by AusOptic must be provided within a reasonable time.
If you think that you are entitled to any of the above remedies in relation to an AusOptic product, you should contact our offices and get help from an AusOptic team member.
Why would we give away the FLEXBOX for free? What's the catch?
Pretty simple: once you discover the possibilities the FLEXBOX offers for transceiver deployments it’ll become an essential part of your toolkit.
That's the hook. We believe in the FLEXOPTIX experience so much, we think you'll come back.
What you need to do in return?
We want your feedback. After receiving your FLEXBOX you agree to provide feedback to be published on our site - like these examples. If we do not receive your feedback after 14 days, we ask that you pay for the FLEXBOX, or return the FLEXBOX to our office.
Are there any special terms to keep in mind?
Only 1 free FLEXBOX per company or organisation
We reserve the right refuse your free FLEXBOX request at our own discretion
We will choose a suitable FLEXBOX model for you. Let us know if you specifically need CFP transceiver support.