Summary: Responding to feedback that the fibre on Single fibre adapter S326X-18 can occasionally break after closing the cleaver lid, FITEL has issued AusOptic with a revised Single fibre adapter designed specifically for S326 Cleavers purchased in 2014 that achieves more consistent cleaving results.

The flaw in the original design presents itself while cleaving fibers with 250μm coating at low temperatures.

In response, FITEL have revised the design of the Single fibre adapter and offer a free exchange to all customers who own S326 with the following serial numbers:

Model Serial number On sales from
S326 100001 to 103824 June 2014

 

  

Exchanging affected Single fibre adapters

As an S326 customer, we need to confirm the serial number of your devices and forward you the appropriate number of replacement parts.

Along with the replacement parts, you'll also receive a pre-paid satchel for returning Single fibre adapters of the old design.

Fitel S326 Optical Fibre Cleaver - Serial

Our team will do our best to minimise your inconvenience during this exchange process.

If you have any questions or concerns on this issue or any other subject, please don't hesitate to get in touch with our staff.